Emplifi, a leading customer engagement platform and one of the Anitrinia’s investments, has achieved remarkable milestones in 2024, reflecting its growing global customer base and robust platform adoption. With a 20% quarter-over-quarter increase in monthly active users for Q4 2024, the company continues to solidify its reputation as a trusted partner for marketing and customer care teams worldwide.
A key highlight of the year was Emplifi’s recognition through multiple prestigious awards, affirming its position as an industry favorite. During 2024 Emplifi has launched ten innovative AI-powered tools to enhance social media marketing and customer care, enabling teams to streamline workflows and save significant time on content creation and customer service tasks. The launch is part of a broader strategy to unify social media, commerce, and care solutions on a single intuitive platform.
“Our intuitive platform design, combined with exceptional customer service, sets us apart as a trusted partner for customer-centric brands. This recognition, along with accolades from multiple industry organizations, highlights our commitment to delivering top-tier customer engagement solutions.” – said Susan Ganeshan, CMO of Emplifi.
As we celebrate the achievements of our portfolio companies, Anitrinia looks forward to another year of success and innovation!
